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Help You?

Find answers to common questions about DERNIC Cloud Mining.

Getting Started

What is cloud mining? ▼

Cloud mining allows you to mine cryptocurrency without owning physical hardware. We provide the mining equipment (GPUs), data center, electricity, and maintenance. You simply purchase a miner, pay for power (generator subscription), and earn cryptocurrency daily.

Key benefits:

  • No expensive hardware to buy
  • No electricity bills
  • No technical setup required
  • Start mining in under 60 seconds
How do I start mining? ▼

Quick 7-step process:

  1. Create an account and verify your email
  2. Deposit funds to your wallet (minimum $10)
  3. Purchase a miner from the Shop
  4. Purchase a generator (or use the free 7-day generator)
  5. Pay for a generator subscription (1 or 6 months)
  6. Go to Dashboard and click "Start" on your miner
  7. Watch your earnings grow!
What's the minimum investment to start? ▼

You can start with as little as $100:

  • MicroHash MH-100: $100 (miner)
  • Free Generator: $0 (7-day trial included)
  • Subscription: $0/month for generator power

Total first month: $100 to start mining
Daily earnings: ~$2.89/day
ROI: ~35 days

Do I need technical knowledge? ▼

No! DERNIC is designed for everyone. Our platform handles all the technical complexity:

  • No hardware setup required
  • No software installation needed
  • No configuration or optimization
  • Simple point-and-click interface

If you can use a smartphone, you can use DERNIC.

Deposits & Payments

How do I deposit money? ▼
  1. Click "Wallet" in the menu
  2. Click "Deposit Funds"
  3. Enter the amount (minimum $10)
  4. Choose payment method (Bitcoin, USDT, PayPal, Credit Card)
  5. Follow the payment instructions
  6. Funds appear in 1-5 minutes
Are there any deposit fees? ▼

DERNIC does not charge deposit fees. However, payment processors may charge small fees:

  • Credit Card: ~3% processor fee
  • PayPal: ~2.9% processor fee
  • Bitcoin/USDT: Network fees only (usually $1-5)

Mining Operations

What's the difference between miners and generators? ▼

Miners: The hardware (GPUs) that mine cryptocurrency. You buy miners once.

Generators: Power supply for your miners. Requires monthly/6-month subscription.

Think of it like this:

  • Miner = Your car (one-time purchase)
  • Generator = Fuel for your car (recurring cost)

Without a generator subscription, your miners won't run!

Do I get a free generator? ▼

Yes! Every miner purchase includes a BasicPower BP-Free generator:

  • Duration: 7 days free
  • Reliability: 60% (may have downtime)
  • Perfect for: Testing the platform

Important: After 7 days, you must purchase a reliable generator and pay subscription to continue mining.

Which miner should I buy? ▼

For beginners:

  • MicroHash MH-100 ($100) - Learn the platform, $2.89/day
  • ProMiner PM-250 ($330) - Good balance, $6.85/day

For serious miners:

  • HashMaster HM-700 ($500) - Great ROI, $11.40/day
  • EliteMiner EM-2500 ($1,700) - High power, $37.90/day

For professionals:

  • MegaHash MH-6000 ($3,500) - Maximum efficiency, $85.97/day
  • TitanRig TR-15000 ($10,200) - Enterprise level, $261.67/day
How do earnings work? ▼

Your miners earn cryptocurrency 24/7:

  • Earnings are calculated hourly
  • Added to your balance automatically
  • Mine Litecoin (LTC) or Monero (XMR)
  • Crypto is auto-converted to USD for withdrawal

Important: Only ACTIVE miners earn. Inactive miners (no power/subscription) earn nothing.

Can I mine multiple cryptocurrencies? ▼

Yes! We support:

  • Litecoin (LTC): Fast transactions, Scrypt algorithm
  • Monero (XMR): Privacy-focused, RandomX algorithm

You can switch between coins anytime from your Dashboard. Each miner can only mine one coin at a time, but you can change it whenever you want.

What is platform uptime? ▼

We guarantee 99.9% uptime with:

  • Tier-4 data centers with redundant power
  • 24/7 monitoring and maintenance
  • Backup generators and cooling systems
  • Real-time performance tracking

Your miners run continuously, earning you passive income even while you sleep!

Generator Subscriptions

What are generator subscriptions? ▼

Generator subscriptions power your miners. Think of it as paying for electricity in traditional mining.

Available plans:

  • 1 Month: $10 - Great for testing
  • 6 Months: $50 - Save $10! (Best value)
Do subscriptions auto-renew? ▼

No! Subscriptions do NOT auto-renew. You must manually renew them when they expire.

Important:

  • When subscription expires, generator stops working
  • Your miners automatically turn OFF
  • No earnings until you renew subscription
  • Track expiry dates in the Subscriptions page
How do I pay for subscriptions? ▼
  1. Go to "Subscriptions" in menu
  2. See list of your generators
  3. Choose subscription period (1 or 6 months)
  4. Click "Pay Subscription"
  5. Money is deducted from wallet balance
  6. Generator activates immediately
Can I renew the free generator? ▼

No. The free BasicPower BP-Free generator is a one-time 7-day trial only. It cannot be renewed or extended.

After 7 days, you must purchase a reliable generator and pay for subscription to continue mining.

Which generator should I buy? ▼

Match generator power to your miners:

  • MiniGen MG-100 ($50, 100W) - 1 small miner
  • StandardGen SG-200 ($110, 200W) - 1-2 miners
  • ProGen PG-300 ($160, 300W) - 2-3 miners
  • IndustrialGen IG-600 ($320, 600W) - 3-5 miners
  • EnterpriseGen EG-2500 ($600, 2500W) - 10-15 miners
  • DatacenterGen DG-6000 ($1,500, 6000W) - 20-30 miners

Pro Tip: Add up power usage of all your miners, then buy a generator that covers it.

Withdrawals

How do I withdraw my earnings? ▼
  1. Click "Wallet" in menu
  2. Click "Withdraw Funds"
  3. Enter amount (minimum $20)
  4. Select withdrawal method
  5. Enter payment details (wallet address, PayPal email, etc.)
  6. Click "Submit Withdrawal"
  7. Receive funds instantly!

⚡ Fast & reliable withdrawals! Your money, your time.

What's the minimum withdrawal? ▼

Minimum withdrawal: $20.00

This ensures withdrawals are economical after processing fees.

Can I withdraw cryptocurrency directly? ▼

Yes! While mining earnings are shown in USD, you can withdraw as:

  • Bitcoin (BTC)
  • USDT (Tether)
  • Litecoin (LTC)
  • Monero (XMR)

Conversion happens automatically at current market rates.

Still Have Questions?

Our support team is here to help 24/7. Start mining today or contact us for assistance.

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